Designs how your AI agents think, talk and behave — the difference between a slick demo and an agent your customers actually trust.
Maps every path a customer can take — happy flows, edge cases, escalation to humans — before a line of prompt is written.
Writes and versions the prompts that define behavior, tone of voice and boundaries across models.
Encodes what the agent must never do: compliance rules, refusal behavior, safe fallbacks under pressure.
Builds automated quality scoring so every change is measured, not vibed — regression tests for behavior.
Tunes the agent until it sounds like your company, not like a model default.
Reads transcripts, finds failure patterns, ships weekly improvements that move resolution rates.
Most teams hire their first agent designer when the demo is convincing but production isn't — quality plateaus, edge cases pile up, and every prompt change breaks something else.
Every agent designer on our bench has passed a role-specific battery — designed for the AI era, where the portfolio matters more than the years.
We verify agents they've actually put in front of real users — not course certificates.
A messy, real workflow to design an agent for — under time pressure, with trade-offs.
Candidates write evals for a broken agent; weak designers skip measurement, strong ones start there.
Agent design is a writing job. If the thinking isn't clear on paper, it won't be in the prompt.
Every placement starts with agreed outcomes. This is the typical shape for an agent designer — calibrated to your context in the intro call.
Reads every transcript that matters, maps failure patterns, ships the first eval suite — quality becomes measurable.
Reworks prompts, flows and guardrails against the evals; escalation paths stop leaking angry customers.
Weekly iteration rhythm running; resolution rate and tone are trending, documented and owned.
Straight answers to what clients ask before the first placement — the rest is a 30-minute call.
Usually yes, and they multiply each other: the engineer makes the system run, the designer makes it behave. Teams that combine both stop shipping 'technically working' agents that customers distrust.
That's half the job in regulated industries — turning policy into guardrails, refusal behavior and auditable eval evidence that compliance can sign off on.
Classic CV screening barely works for roles this new — so we vet on artifacts and exercises instead: shipped work, live design or build tasks, and evaluation-writing. The battery is role-specific and documented, so you see exactly what was tested.
The first 60 days are the proof: if the match isn't right, the placement ends without long-term obligation — or we replace the profile. The risk of a wrong hire stays with us, not with you.
From our network across the Netherlands, Ukraine, Hungary, Romania, Poland and Bulgaria — CET ±1 and fluent English, so they join your standups live. Probegin contracts and payrolls them; you get one Dutch counterparty.
A 30-minute brief is all we need. Two to three vetted profiles follow — you interview, you choose.
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